Most Popular Reviews

3.8
14,188 reviews
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  • Traveler

    Didn’t spend much time at the hotel. It was in a great location with helpful and accommodating staff. Room was…
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  • Lucy

    Very clean. Staff was excellent. EXCELLENT location! Walking distance to everything.
  • Damon

    Good location, just a little noisy from the older building plumbing, but it doesn't matter to me, but to some…
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  • Traveler

    Fantastic deal for an amazing location. Boutique hotel with smaller rooms but modern designs. Excellent value and within walking distance…
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  • Rebecca

    Good: Very comfotable
  • Empress

    Good: The atmosphere The room was small but so clean and warm The room attendants were very friendly The restaurant…
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  • Harry

    Good: Perfect location for quick transit around city, easy walk to all of downtown area. Staff were friendly and very…
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  • David methos

    good clean hotel fair price being in downtown core
  • dave

    Very small room but big enough! Short walk to UP Express and Rogers Center
  • Rosie

    Our room reminded me of a cruise cabin, small but very nice and efficient. Good only for short stays. Nice…
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  • Duncan

    One night only. Great location and good amenities in the hotel. Room was incredibly small and TV channel options in…
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  • Traveler

    Loved the Hotel....just wish it had a PATH to union station
  • Sara C

    It was a nice place to stay. Very clean rooms are a bit small but you don't need a big…
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  • Natasha

    Good: The hotel room wasn't large at all but the experience was great any way.
  • Richard Heaton

    Convenient for Union Station, Rogers Centre, great eating places, and last but by no means least great staff.
  • Karen

    Good: Location was perfect Bad: The twin bed room was very very small and the beds weren't in the best…
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  • Traveler

    Staff were wonderful! I needed a hotel close to UnionStation and this was wondersul.
  • Terry-Rene

    We flew in for the Corey Hart concert and lucked out to be there for the Raptors' win! The hotel…
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  • Ken

    Good: LOCATION LOCATION LOCATION
  • Karyn Pugliese

    I travel ALOT. This hotel has the friendliest and most helpful staff I have ever encountered. On this trip I…
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  • Traveler

    Location to the train station and downtown was essential.
  • Stefan Wall

    Older hotel in downtown Toronto. Friendly staff. Simple, clean, and small rooms. Had a flickering light build in the bathroom.…
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  • Billy

    Good: The staff were very friendly and helpful! Location was perfect, our family happily walked to every attraction in 5-10…
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  • Anonymous

    Good: Did not do the breakfast. Did not go to the Pub. Location great
  • Marta

    Good: Location Bad: Old hotel, very small rooms.
  • Anonymous

    Everything was accessible, staff was very friendly, and able to accommodate me in any way
  • Nosa Producer

    The room size was really good for the price and location. Right in the middle of everything. The restaurant food…
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  • Patricia

    This room we stayed in at this hotel was perfect for an overnight stay. It was compact but had all…
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  • Susan

    Good: Ease of checking in and checking out. Allowed to store bags for short time after check out.
  • Carol

    Good: Bed a bit hard. Bathroom a bit small.
  • Anonymous

    Good: How close it was to pretty much everything downtown Bad: Size of the rooms
  • Traveler

    Location is amazing. Clean and nice hotel. I would like to have safety security box in the hotel room but…
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  • Mingyue

    Good: Breakfast is delicious and there are many choices. It's very convenient to go to the Downtown and Union Station.…
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  • Michael

    Good: 5 minute level walk to railway station.. no need for taxi Bad: All good
  • James

    Good: Very small room We got the executive room Not a great size if staying multiple days Bad: Great location…
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  • Traveler

    Attentive staff. Excellent breakfast buffet for a reasonable price. Quiet downtown location. Room and interior renovated and nicely down. Small…
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  • Mary

    Good: Food beds service and staff excellent. Wonderful experience
  • Patricia

    Great location, friendly and helpful staff
  • Alan

    great location,price and comfort ,quiet room, only problem was poor tv reception and no sports channels showing nba playoffs
  • Raghunathan

    Great staff
  • Janice

    Great location and a very reasonable price. Friendly staff and a nice bar down stairs.
  • Yassaman

    Good: Amazing location, renovated and clean. Sliding Windows, usually we can’t open the windows . Staff were nice. Good Shampoo,…
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  • Louis

    Good: People/Staff are great here, very patient, informative and helpful. They are courteous which is a big plus for me.…
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  • K R

    Only reason for 4 stars are the size of the rooms. They are somewhat small. However they are comfortable and…
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  • Jeff

    Fantastic stay and the extra care provided by Jonas at the front desk took my trip from good to great!…
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  • Iris

    Good: The staff were accommodating, knowledgeable and friendly. The rooms were well cleaned and serviced. Loved the central location. The…
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  • Traveler

    Excellent location! Staff was very friendly and the hotel offered everything we needed. The room was small, but more than…
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  • Pippa

    Long wait for check in - only one person on and a huge group ahead. But the staffand hotel were…
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