Most Popular Reviews

3.8
14,764 reviews
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  • Jenny

    Good: Loved it! Close to everything, room is small but very cozy and comfy. Staff were very nice. Bad: No…
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  • Karine

    Good: Super bien
  • Traveler

    Bed seemed a little springy but was otherwise comfortbale. Noise carries quiite a bit in this hotel. Front desk staff…
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  • Jessica

    Good: The location was perfect to attend a concert at the Scotiabank Arena. Staff were helpful and courteous, the bar…
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  • Martha

    Good: The service of the reception. They were very kind and professional.
  • Shawna

    Good: This hotel is in a great location. Steps away from union station and easy walking to most attractions in…
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  • Daniel

    Bad: No prior notice that valet was available.
  • Traveler

    Comfortable beds and good location to events. Parking next door
  • Traveler

    Quiet but Centralized and easy access to city amenities
  • Traveler

    Right in the heart of downtown Able to walk to everything we wanted to see. And then go back to…
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  • Tim

    Thumbs up
  • Janet

    This hotel has a great location for getting around Toronto! Just a block from Union Station and two blocks from…
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  • David

    We wanted to be close to Union Station. When we arrived by train to Toronto, we emerged from the great…
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  • Mary

    Good: Excellent staff - friendly and helpful. Wonderful location and clean, comfortable rooms.
  • Anonymous

    Good: Location was really good Complimentary shuttle across the street that runs every 15 min and goes to the airport…
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  • D

    I wish i knew how small the rooms were. It was never pointed out. Between two men it was a…
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  • Traveler

    We liked the location, this is our second stay at the hotel . Very central to all the attractions, a…
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  • Hanna Lovlies

    super nice rooms.
  • Jimmy

    Good: All of the staff encountered over the course of the stay were kind and courteous. The location is perfect…
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  • Julianne

    Great location, friendly service and excellent food. Only thing missing is a gym — though there’s a GoodLife fitness center…
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  • Monika

    Good: Location Bad: Size of the room and position of air condition
  • Roberto

    Good: Great location. Very conveniently close to CN-Tower and financial district. Bad: Felt the price of the room very high…
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  • Youlun

    Good: Clean and comfortable room besides a little bit too crowded. Bad: No parking. The public garage is next by,…
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  • Traveler

    location is great. rooms extremely small. Requested a little token be in the room upon check in since it was…
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  • Stephen

    Good: 2 mins walk from union station and very easy to get around the city from here Bad: pretty noisy…
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  • David

    Good: staff upgraded our room upon arrival.
  • Traveler

    Location and staff was great! Room was facing the back of a building and you could hear the trucks... but…
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  • Rita

    Good: Breakfast was fresh unique and our server was amazing. Bad: no complaints
  • Traveler

    Staff were very friendly and helpful. The room was clean but the smallest room we have ever stayed in. There…
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  • Andrew

    Location was great, staff were friendly, my room was ready well ahead of check in time and room service &…
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  • Heather

    Tiny room, dirty (red stain) on two hand towels, at 7 someone started yelling about maid service and seemed to…
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  • Barbara

    Good: Location was excellent - we were able to easier move around to events and sites we wanted to see.…
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  • Leanne

    Amazing location. Modern hotel with friendly staff and good breakfast. Rooms were on the small side but clean and did…
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  • Traveler

    The hotel is perfectly positioned only a block from the Union terminal and airport connections, and it has not only…
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  • Lovanna

    Room was not large but clean and comfortable
  • Barbara

    Great location! Everything is within walking distance. This was my third time staying here. And I plan on coming back!
  • Christine

    Good: Location was great and staff were amazing!! Bad: Pretty pricey for such a small room.
  • MAYUMI

    Very close to Union station and arena, convenient location. Clean and quiet, no complaints!
  • Ashlie

    Superb location. Only one elevator was working which caused a lot of congestion trying to leave the hotel in the…
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  • Anonymous

    Good: The location is great and the hotel its quiet. Bad: The elevator was slow but this is a minor…
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  • Annie

    Good: Prefect location, awesome staff, very comfortable!
  • Traveler

    The staff were very friendly an helpful. The breakfast service was fantastic. The location is great for exploring the downtown…
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  • Kate

    Good: The location of hotel was excellent the CNN tower can be seen from hotel side of street ..good pubs…
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  • Lisa

    Good: Room was very clean, was small but was expected as the size is advertised. LOCATION! It was easy to…
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  • Fotios

    Great hotel.
  • Manu Mene

    I can't believe the review saying the pillow not being comfortable This hotel has the most comfortable pillows in the…
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  • Traveler

    Close to everything, clean location and building. Pleasant staff
  • SHEILA

    This hotel has small but clean rooms. Their location is the best and accessible to all.
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