Most Popular Reviews

3.8
15,284 reviews
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  • Sherry

    Good: Perfect location! Staff was very friendly Bad: Rooms extremely small and walls paper thin.
  • Traveler

    Staff was great, very nice and helpful. Room was very clean and we were pleasantly upgraded on arrival. Location was…
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  • Andrew

    Good: Location location location. Hotel is very close to everything, you’re within walking distance for most attractions, restaurants, entertainment district,…
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  • Laura

    The hotel was very centric, clean and comfortable and the staff very accommodating. We really enjoyed our stay here.
  • Traveler

    Good: Being close to union station Bad: for the moment nothing bad
  • Traveler

    Close walking distance to the entertainment district.
  • kathy

    Clean rooms. Very friendly, helpful staff!
  • Francis Cool

    Great place and service
  • Mike

    Good: Great location and clean, modern hotel Bad: Very small room not enough space
  • Indika

    Good: Awesome breakfast, 20$ buffet, little bit pricy but got the best Western omelette I have ever had. Good staff.…
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  • Kevin

    Good: Location Bad: No breakfast on holiday Monday
  • Anonymous

    Good: Very clean, great location not far from anywhere we wanted to go
  • Wing

    Good: Near union station and bus stop. Bad: The room is too small ,open door and then touch the bed.…
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  • Traveler

    Classy and comfortable. Definitely worth staying at, especially with it’s close proximity to attractions.
  • Traveler

    Location was great, very central. Staff very helpful.
  • Steve

    Very pleasant surprise. Comfortable, clean, convenient to all TIFF venues. Already booked for next year.
  • Genevieve

    The staff was really friendly and helpful, the room was nice and clean.
  • Traveler

    I like this hotel and have stayed before it has the best location really. Good breakfast buffet great staff. One…
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  • Traveler

    Great hotel. No issues. Except the smoke. Alarm went off 2 times that night. Some one was smoking. And we…
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  • Stefan

    Small room with view of the building behind it and nothing else. But good value for money for the location
  • Stephen

    Good: Location Bad: Small rooms, no desk, no fridge, etc.
  • Traveler

    It's a very convenient location downtown close to Union Station/Union Station Bus Terminal.
  • Traveler

    Room was small. No fridge. Nice hotel. Ate and dra k at thr bar. It was very nice!
  • Suzanne

    Good value and perfect location. Just what every traveller is looking for.
  • Tori

    Good: I was accommodated late checkout with no extra cost ! Staff was very friendly and check in was quick…
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  • Mary

    Good: The Person at the front desk (I'm sorry I forgot her name) was extremely helpful. Very Friendly. The location…
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  • Sofia

    Good: Downtown Toronto is fun and safe day and night, very walkable! Bad: Fire alarm at night Ten minutes waiting…
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  • Grahame

    Good: Cool nice one
  • Marcel

    Great room at affordable price.
  • Yvonne

    Good: Good breakfast. Bad: Wish room had been larger.
  • Simon

    Good: Great central location. Clean, comfortable and welcoming hotel.
  • Traveler

    It’s super close to everything downtown. Great value for the price!
  • Anonymous

    Good: - right by the main train station and the express train to the airport - complimentary coffee in the…
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  • Christina

    Just okay, comfortable and a good price.
  • Ronald

    Good: Location downtown close to the train station
  • Renee

    A perfect place to stay! Small rooms but they have everything you need! Good air conditioning and my blow drier…
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  • Alison Ropp

    Very nice hotel
  • Dana Blackburn

    The hotel is exceptionally clean ! That is what took my breath away the most :) so kudos to the…
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  • Reg

    This location is fantastic. It had everything I needed and the staff were very friendly. I'll be back!
  • Dana

    The hotel is exceptionally clean ! That is what took my breath away the most :) so kudos to the…
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  • Traveler

    A fine boutique hotel, good front desk staff. Great location in the heart of downtown.
  • Julie

    Good: Very clean modern rooms. I loved the soft towels conveniently located to where I wanted to go downtown. Parking…
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  • Anonymous

    Good: Incredibly convenient location for all the main sights Bad: Very small room, literally just room for a smallish double…
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  • Traveler

    Very convenient to Union Station/subway. Great restaurants nearby. Room was small, but very clean. Many thanks to Maria who serviced…
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  • Traveler

    Very centrally located. Very close to Rogers Center, Scotiabank Arena and Union Station. Shuttle bus to Billy Bishop Airport stops…
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  • Anonymous

    Good: I had a great sleep because of the super comfortable bed! Lovely staff who go out of their way…
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  • Jeff

    Very convenient location for access to the convention centre and the train station.
  • Patricia

    Good: Rooms were clean and beds very comfortable. Quiet and great location. Bad: The rooms are pricey
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