Good: The location was perfect to attend a concert at the Scotiabank Arena. Staff were helpful and courteous, the bar downstairs was perfect for dinner and drinks before the show. I slept like a rock, beds were comfy.
Bad: No parking, even close. Was $42 for half a day.
Good: The service of the reception. They were very kind and professional.
Good: This hotel is in a great location. Steps away from union station and easy walking to most attractions in…
This hotel has a great location for getting around Toronto! Just a block from Union Station and two blocks from the streetcar. The staff was very friendly and helpful! The hotel was very clean and the bed really comfortable. I would definitely stay here again!
We wanted to be close to Union Station. When we arrived by train to Toronto, we emerged from the great…
Good: Location was really good Complimentary shuttle across the street that runs every 15 min and goes to the airport Rooms are clean and the bed is pretty comfortable
Bad: Noise at night You can hear every person that leaves their room
I wish i knew how small the rooms were. It was never pointed out. Between two men it was a…
I wish i knew how small the rooms were. It was never pointed out. Between two men it was a small space. I could have spent the same amount of money, not cheap and got a suite somewhere else. That being said, nice staff, clean room.
We liked the location, this is our second stay at the hotel . Very central to all the attractions, a…
Great location, friendly service and excellent food. Only thing missing is a gym — though there’s a GoodLife fitness center next door, the fee was pretty hefty at $25/visit. Ultimately a lovely hotel in the heart of downtown Toronto.
Good: Location Bad: Size of the room and position of air condition
Good: Great location. Very conveniently close to CN-Tower and financial district. Bad: Felt the price of the room very high…
Tiny room, dirty (red stain) on two hand towels, at 7 someone started yelling about maid service and seemed to be working there way down the hall going in everyone’s room so I couldn’t sleep. Then at eight some family started fighting and yelling at each other slamming doors and running around in halls. Super loud in morning and thin walls. Website is very deceiving of what the room looked like and lack of view.
Good: Location was excellent - we were able to easier move around to events and sites we wanted to see.…
Good: Location was excellent - we were able to easier move around to events and sites we wanted to see. Many excellent restaurants in the nearby vicinity. Housekeeping staff was very friendly and took great care of us.
Amazing location. Modern hotel with friendly staff and good breakfast. Rooms were on the small side but clean and did…
The hotel is perfectly positioned only a block from the Union terminal and airport connections, and it has not only a first floor restaurant but also a basement pub that's quite homey. Staff were helpful too.
Room was not large but clean and comfortable
Great location! Everything is within walking distance. This was my third time staying here. And I plan on coming back!
Good: Location was great and staff were amazing!! Bad: Pretty pricey for such a small room.
Very close to Union station and arena, convenient location. Clean and quiet, no complaints!
Superb location. Only one elevator was working which caused a lot of congestion trying to leave the hotel in the…
Good: The location is great and the hotel its quiet.
Bad: The elevator was slow but this is a minor inconvenience. The hotel breakfast is pricey but there are tons of restaurants in the area that are better priced.
Good: Prefect location, awesome staff, very comfortable!
The staff were very friendly an helpful. The breakfast service was fantastic. The location is great for exploring the downtown…
Good: The location of hotel was excellent the CNN tower can be seen from hotel side of street ..good pubs around for eating .
Bad: Breakfast buffet was lacking and expensive air con was very noisy which we told hotel on leaving.staff did not put note or advise of lift out of order.location of vending machine not made clear a notice should be put up to advise exactly its location .
Good: Room was very clean, was small but was expected as the size is advertised. LOCATION! It was easy to…
Good: Room was very clean, was small but was expected as the size is advertised. LOCATION! It was easy to find, and we were able to walk to the baseball game, dinner, and Hockey hall of fame without moving our car. Plenty of parking and the staff was nice. Breakfast was a little pricey but well worth it!
Bad: The climate control in the room was hard to manage, it was either very cold or very hot and the provided blanket was just okay, bed was a bit lumpy too.
I can't believe the review saying the pillow not being comfortable This hotel has the most comfortable pillows in the…
I can't believe the review saying the pillow not being comfortable
This hotel has the most comfortable pillows in the world!
Please let me know where you buy them
The location is excellent ☆☆☆☆☆
Close to everything, clean location and building. Pleasant staff
This hotel has small but clean rooms. Their location is the best and accessible to all.